PREGUNTAS FRECUENTES

PREGUNTAS FRECUENTES

HOW DO I WEAR MY ANKLE WEIGHT GLIDERS?

They MUST be worn over sport shoes

WHAT WILL I RECEIVE IN MY PAKAGE (EXERCISE KIT)

Ankle Weight Gliders x 2, Gliding Discs x 2, Elastic Loop Bands x 2, 

Fit Ball x 1, Carrying Bag x 1

DOES GLIDEFORCE FITNESS KIT PURCHASE INCLUDES AN EXERCISE PROGRAM?

YES. @glideforcefitness Via YouTube/Instagram/Tik-Tok/Facebook

WHAT ARE AVAILABLE SIZES FOR THE ANKLE WEIGHT GLIDERS?

Small Size 0 (5-7) / Medium Size 1 (8-9) / Large Size 2 (10-12)

WHAT IS THE TOTAL WEIGHT OF THE ANKLE WEIGHT GLIDERS?

4.0 Lbs

WHERE IS THE PRODUCT DESIGNED, MANUFACTURED, PACKED, AND DISTRIBUTED?

USA

WHAT ARE THE CARE INSTRUCTIONS OF THE ANKLE WEIGHT GLIDERS?

Wipe clean with water and soap. Lay flat to dry in the shade

WHAT ARE THE MATERIALS OF THE ANKLE WEIGH GLIDERS?

20% Cotton 80% Polyester, Metallic Sand

WHAT IS THE WARRANTY?

Glideforce Fitness will warrant the product against defects in material and workmanship for a period of 90 days. This warranty applies only when the sale of the product is for personal use or household use. To obtain service under this warranty, please e mail or call our customer service department with your product item number, pictures (if applicable) and purchase information. A representative will determine whether or not the product would be replaced.

IS THE SHIPPING COST INCLUDED?

Yes, and you are paying $15.99 for the shipping cost

CAN I MODIFY/CANCEL MY ORDER?

You may cancel/modify your order during the processing period. However, in the case you are canceling the order there will be a $10 processing fee that will be deducted to your refund. If you wish to cancel/modify your order, please send an email to Glideforcefitness@gmail.com. Orders that are shipped already cannot be cancelled, but can be modified (exchange policy applies)

WHAT HAPPENS IF I EXCHANGE THE ANKLE WEIGHT GLIDERS FOR A DIFFERENT SIZE?

If you choose the wrong size, we can offer an exchange. Shipping cost applies and it will be charged to the credit card in file, so it is very important to check the size chart when placing your order. The Original Pair of Ankle Weight Gliders must be received back in our storage in order to send you the pair /new size and you do not need to return the whole kit, Just the Ankle Weight Gliders for the exchange

WOULD YOU PROVIDE A RETURN SHIPPING LABLE?

No, we won’t You will be responsible for paying for the shipping cost of returning your item for neither cancelation or exchange. You may return the items thru your local post with the lowest cost available, WE HIGHLY RECOMMEND a trackable shipping service, so we could track accordingly the package. We will not be responsible for any lost packages.

CAN I RETURN MY EXERCISE KIT FOR A FULL REFUND?

To be eligible for a return, the item must be intact/unused and in the same condition that you received it. There is a $10 for re-stock that will be deducted from the refund plus purchaser pays for the shipping cost back to manufacturer.

No refund or return requests will be entertained if the item/s has been with you for more than 14 days. Therefore, please inform us within 14 days of receiving the item/s.

WHAT IS YOUR RETURN ADDRESS?

Our returns center is in the USA. Please email us at Glideforcefitness@gmail.com if you wish to return/exchange an item and we will provide the shipping address at that time

WHEN WOULD GET MY REFUND?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will process the refund within 7 days upon receiving the items.